Privacy Policy
How we handle your personal information.
What We Collect
When you place an order or submit an inquiry, we collect:
- Contact details: Name, email address, and phone number (if provided).
- Delivery address: Street address and postcode for delivery orders.
- Order details: Product selections, customisation preferences, and any notes you provide.
- Payment information: Processed securely by Stripe. We do not store your card details.
How We Use Your Data
We use your personal data to:
- Fulfil and deliver your order.
- Send you order confirmations and delivery notifications via email.
- Contact you if we need to clarify order details.
We do not use your data for marketing purposes unless you have explicitly opted in.
Third Parties
We share your data only with the following services, strictly for order fulfilment:
- Stripe processes your payments securely. See Stripe's privacy policy.
- Resend delivers transactional emails (order confirmations). See Resend's privacy policy.
We do not sell or share your data with any other third parties.
Data Retention
We retain your order data for as long as necessary to fulfil your order and for our accounting records. Payment records are retained by Stripe in accordance with their data retention policies.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To make a request, please email us at bakesandbouquets1@gmail.com.
We will respond to all data requests within 30 days.